Our Commitment to Protecting Your Privacy
At
Asfar Al-Rahhal, protecting your personal information is our top priority. We take full responsibility for keeping your data strictly confidential.
By using our website or services, you agree to this policy and to how we use your information as described below.
Information Collection
When using our services, we may request certain information such as:
- Your name and contact details.
- Booking details.
- Other information such as preferences and favorite destinations.
This information is stored with your full consent. We do not collect any personal data from visitors without their knowledge while browsing our website.
Additionally, as with most websites, our hosting server automatically records certain data, including:
- Your device’s IP address.
- Date and time of your visit.
- Browser type you use.
- The address of any external website that referred you to our site.
Use of Information
The information we collect may be used to:
- Process your booking or travel arrangements successfully.
- Send itineraries or contact you in case of booking issues.
- Respond to your inquiries submitted via email or other communication channels.
- Complete reservations, issue tickets, and process payments.
- Identify your preferences to provide relevant services and offers.
- Improve customer support and respond effectively to requests.
- Manage promotions, competitions, or service evaluations.
- Send notifications via email, SMS, or other channels to provide updates and services.
- Analyze customer activity on the website to enhance user experience.
How We Use Personal Information
Your information helps us to:
- Review and improve the services we provide.
- Offer new services and promotions tailored to your interests.
- Contact you via email, phone, or other means to provide offers and discounts.
Disclosure of Personal Information
We are committed to keeping your data confidential and will only disclose it in the following cases:
- If required by law or official regulations.
- If disclosure is necessary to protect our rights, your safety, or to prevent unauthorized access to the website.
We confirm that we
do not sell, rent, or trade your personal information with any third party without your prior written consent. Your data remains in our records and may only be used for statistical and research purposes without revealing your identity.
External Links
Our website may contain links to external sites. We are not responsible for the content or privacy policies of those sites and encourage you to review their policies before browsing.
Cookies Policy
We use
cookies to provide customized content and improve your browsing experience.
Cookies are small data files sent from the website or application to your browser to store information on your device.
This technology helps us understand:
- Which pages you visited.
- The number of visits.
- The most popular sections of our site.
You may disable cookies in your browser settings, but please note that some features of the website may not function properly if you do so.
Policy Updates
Asfar Al-Rahhal reserves the right to update this Privacy Policy whenever necessary. You will be notified of any significant changes regarding the collection or use of your data.
Contact Us
If you have any questions or feedback regarding this Privacy Policy, you can contact us via the dedicated email address provided.
Your privacy and data security are extremely important to us, and we hope this policy reflects our full commitment to protecting them.
Our Office:
Asfar Al-Rahhal Travel & Tourism
Abrahah Bin Sharhabeel Street, Al-Shoqiyah 2917
Kingdom of Saudi Arabia
